Terms of Service

Last updated: 18 September 2025

1) Who we are and how to contact us

We are Oliver Walsh T/A Humanities Explained, 8 Willowbrook, Stanton Harcourt, Witney, United Kingdom, OX29 5SN.

VAT number: 489288714.

Email (tutoring enquiries): tutoring@humanitiesexplained.co.uk.

These Terms govern your use of our public website and any pages where you can submit enquiries or download resources (the “Website”).

2) What these Terms cover (and what they don’t)

These Terms apply to browsing the Website, submitting an enquiry, downloading any free resources we make available here, and (if/when offered) purchasing paid digital products directly from the Website.

They do not govern lesson bookings, payments, or the delivery of tutoring services. If, after an enquiry call, you proceed to onboarding and lesson booking on our separate platform, that activity is governed by separate terms which you will be asked to accept there.

3) Accepting these Terms

By using the Website, you agree to these Terms. If you do not agree, please do not use the Website. We may update these Terms by posting a new version on the Website; please check for changes before each use. We may suspend or end access to the Website at any time.

4) Who may use this Website

The Website is aimed at students and parents/guardians in the UK. If you are under 18, please ask a parent or guardian to make any enquiry on your behalf and to review these Terms with you. (Note: the separate platform may have its own age and identity checks and conditions you must meet.)

5) Your privacy

Your use of the Website is subject to our Privacy Policy, which explains how we collect and use personal data. You can find our current Privacy Policy via our website.

6) Free resources: licence and permitted use

Unless we state otherwise, all resources on the Website that are free of charge are provided under a limited licence:

- Personal, non-commercial use only (e.g., a student’s own study).

- You must not copy, share, republish, resell, sub-license, or distribute our materials.

- Use by schools or other institutions requires our prior written permission (or a separate licence/plan agreed with us).

Ownership of all intellectual property remains with us (or our licensors).

6A) Paid digital products sold on the Website (if/when offered)

6A.1 What we sell. If we offer paid digital products on the Website, these will typically be downloadable study resources (for example, PDFs), webinars or courses. Any physical goods (if introduced later) will be governed by updates to these Terms or additional terms provided at checkout.

6A.2 Ordering & contract formation. By placing an order, you confirm you are at least 18 (or have consent from a parent/guardian who is making the purchase). Your order is an offer to buy. A contract forms when we confirm the purchase (for example, on-screen confirmation and/or by email).

6A.3 Pricing, currency & tax. Prices are shown in GBP and include VAT where applicable. We may change prices at any time before purchase. If a pricing error is obvious and could reasonably have been recognised as a mistake, we may cancel and refund the order.

6A.4 Payments & processors. We use third-party payment processors. We do not store full card details. Your use of any payment method may be subject to the provider’s own terms and privacy notices. We may refuse or cancel an order if we suspect fraud, misuse or unauthorised activity.

6A.5 Delivery of digital content. Download links are normally provided immediately after successful payment and/or by email to the address you provide. Please download and back up your files promptly. We may set reasonable limits on download attempts and link expiry to prevent abuse.

6A.6 Licence for paid products. Upon purchase, you receive a personal, non-exclusive, non-transferable licence to use the product for your individual study. You must not copy, share, resell, sub-license, or distribute the product. Schools and other institutions require our prior written permission or a separate institutional licence/plan.

6A.7 Your right to cancel (digital content). For digital downloads, the law allows you to cancel within 14 days unless you consent to immediate delivery. By starting the download (or accessing streaming content, where applicable) during the 14-day period, you agree that the content is supplied immediately and you lose the right to cancel. This does not affect your statutory rights if the product is faulty or not as described.

6A.8 If your digital content is faulty. If a paid digital product is defective or not as described, please contact us. Where required by law, we will repair or replace the digital content. If that is impossible or fails within a reasonable time, you may be entitled to a price reduction or refund.

6A.9 Technical requirements. You are responsible for ensuring you have suitable devices/software (for example, the ability to open PDF files) and internet access to download and use digital content.

6A.10 Promotions & coupons. Discount codes or offers (if any) are subject to the terms stated with the promotion, may be withdrawn at any time, are not redeemable for cash, and usually cannot be combined.

6A.11 Updates to products. We may make improvements or updates to paid products from time to time. Access to updates, if any, will be described on the product page or at checkout.

7) Intellectual property on the Website

All content on the Website (text, graphics, logos, downloads and other materials) is protected by intellectual property laws. You may view and download free resources only as permitted in Section 6 and use paid products only as permitted in Section 6A. Any other use requires our prior written consent.

8) Enquiries and content you submit

You are responsible for information you submit via forms or email (for example, enquiry details or testimonials). You agree not to submit anything unlawful, infringing, defamatory, abusive, or harmful (including malware). You grant us a non-exclusive licence to use, store and display enquiry information to handle your request and to operate, improve and secure the Website. We may remove content or decline to proceed with an enquiry at our discretion.

9) Acceptable use and technical restrictions

You agree not to: (a) misuse the Website; (b) attempt unauthorised access; (c) scrape or crawl; (d) overload or disrupt our systems; (e) impersonate any person; or (f) use the Website for unlawful activity. We may introduce measures to monitor and protect the Website and suspend access where we reasonably believe a breach has occurred.

10) Site availability and changes

Access to the Website is provided “as-is” and “as available”. We do not promise it will be uninterrupted, secure or error-free. We may change or remove content (including free resources and any paid products) at any time. You are responsible for having suitable devices/software and internet access.

11) No educational guarantees or professional advice

Website content and resources (free or paid) are for general information and study support only. We do not promise that using them will improve grades, performance, school or university admissions outcomes, or any other specific result. Nothing on the Website is professional, legal or educational advice tailored to your circumstances.

12) Third-party links and platforms

The Website may link to external sites or tools (including our separate onboarding/booking platform and any video-meeting or payment tools). We do not control those services and are not responsible for their content, availability, terms, or privacy practices; your use is at your own risk and subject to their terms.

13) Layered terms when you proceed beyond the Website

If you move forward after an enquiry (for example, we introduce a tutor and you choose to onboard on our platform), additional terms apply between you, us and, where relevant, the tutor — including where we act as an introducer/employment agency and where optional third-party payment services may be used. Those separate terms will govern lesson bookings, tutor engagement and any payments.

14) Our responsibility to you (liability)

To the fullest extent permitted by law:

- We exclude all implied warranties and conditions relating to the Website and its content (free or paid).

- We are not liable for: (i) loss of profit, revenue, business, goodwill or anticipated savings; (ii) loss or corruption of data; or (iii) indirect or consequential losses.

- Overall cap: our total liability to you for claims arising out of or in connection with Website use is limited to £2,000.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be limited — and nothing in these Terms limits your statutory rights in relation to defective digital content or consumer cancellations/refunds where applicable.

15) Indemnity

You agree to indemnify us against claims, costs and losses arising from your unlawful use of the Website or breach of these Terms (for example, IP infringement or harmful content you submit).

16) Termination or suspension

We may suspend or terminate your access to the Website (and remove any content you submitted) if we reasonably believe you have breached these Terms or for operational/security reasons. You may stop using the Website at any time.

17) Changes to these Terms

We may change these Terms by posting an updated version on the Website. Changes take effect on posting (or, where required, after a stated notice period). Please review the Terms each time you use the Website.

18) General

- Entire agreement: These Terms are the entire agreement for Website use.

- Severability & waiver: If a provision is invalid, the rest remain effective; a delay in enforcing rights is not a waiver.

- Third-party rights: No third party has rights to enforce these Terms.

- Governing law & jurisdiction: The laws of England and Wales apply, and the courts of England and Wales have exclusive jurisdiction.